Shipping & Delivery
We'll Get It to You Fast
Free delivery on every order to UK Mainland. All orders are processed within one working day and shipped fully tracked via Royal Mail — so you always know where your parcel is.
Free UK Delivery
Every order ships free to UK Mainland with our Lazee Delivery option. Always included, no minimum spend.
Processed Within 1 Day
All orders are picked and dispatched within one working day of being placed.
Tracked via Royal Mail
Every shipment is fully tracked. You'll receive updates so you always know where your order is.
Europe Delivery Available
We ship to Mainland Europe. Delivered in 3–7 working days for a flat £20.
From Order to Your Door
Place Your Order
Add to cart and checkout securely. You'll get an order confirmation email straight away.
We Pick & Pack
All orders are processed and dispatched within one working day. For Next Day Delivery, place your order before 2pm.
Dispatched & Tracked
You'll receive a dispatch email with your tracking number. Click it to follow your parcel in real time.
Delivered to You
Your order arrives. If you're not in, your carrier will leave a card with redelivery or collection options.
Delivery FAQ
Can I change my delivery address after ordering?
Get in touch as quickly as possible at contact@thelazeecamper.co.uk. If your order hasn't been dispatched yet, we'll do our best to update it. Once it's with the carrier we're unable to redirect it.
What if I'm not home when my parcel arrives?
Your carrier will attempt redelivery and leave a card with instructions. Most carriers will also let you redirect to a neighbour, safe place, or collection point through their app.
My tracking hasn't updated — what should I do?
Tracking can occasionally take 24 hours to update after dispatch. If it's been longer than that, drop us an email and we'll look into it straight away.
Do you deliver outside the UK?
Yes! We deliver all over Europe. Mainland Europe delivery is available for a flat £20 and typically takes 3–7 working days. If you have any questions about delivery to your country, feel free to get in touch.
What if my item arrives damaged?
That's the last thing we want. Take a photo of the damage and email it to us at contact@thelazeecamper.co.uk. We'll arrange a replacement or refund as quickly as possible — no awkward returns process.
Can I collect my order?
Yes! We do offer collection. Just reach out to us before placing your order and we'll arrange it for you.